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WellBet Review September 2024

4.4

Rate it! (60)

Jump to:
  • WellBet Verdict
  • WellBet Design & Navigation
  • WellBet Sports
  • WellBet Live Betting
  • WellBet Mobile App
  • WellBet Payment Methods
  • WellBet Customer Service
  • WellBet FAQs
WellBet is an Australian gambling site that takes relaxation to the next level, allowing punters to wager on racing and sports in a virtual exotic setting.

On this site, Australians have the opportunity to wager on domestic and international racing events, as well as a reasonable selection of sports categories.

Customers can make deposits using fast, secure payment methods, and if at all they find themselves in need of assistance, they can quickly contact the customer service team using the Live Chat feature.

Create an account to get exclusive offers and promotions, as well as some interesting betting features like same-game multis, same-race multis, and “Blended”.

If you like what you see in this review, you can use our WellBet referral code to optimise your initial encounter with the platform.

WellBet Verdict

Site Design & Navigation
7.5
Selection of Sports
6.0
Live Betting Experience
0.0
Mobile Betting Experience
8.0
Payment Options
2.0
Customer Service Quality
10.0

WellBet Design & Navigation

WellBet uses the same site template as a number of other Australian gambling sites and, for this reason, we always cap the score in this category at 7.5. While familiarity does have its benefits, we always prefer a site that offers a unique perspective on the betting experience.

The main menu for this site can be found in the side panel on the left-hand side of the page and it is where clients can get quick and easy access to the most important sections of the site i.e. Home, Deposits, Thoroughbreds, Greyhounds, Harness, All Sports, and Promos.

The site uses a holiday/vacation theme, with cartoon-style images of people relaxing on the beach in the sun, which helps set a calm and comfortable atmosphere for bettors.

WellBet Sports

In total, there are seventeen different sports categories for members to choose from after they create an account with this site. This is a decent selection, sitting somewhere between the sites with the least and sites with the most options.

All of Australia’s top sports are covered and that is what matters the most. Football, tennis, rugby, basketball, and cricket are all on the list.

To find the full list of sports, click on “All Sports” in the main menu, before clicking the “A-Z Sports” toggle at the top of the page. Here are all 17 of the sports categories that customers of WellBet can stake their cash on:

  • American Football
  • Australian Rules
  • Baseball
  • Basketball
  • Beach Volleyball
  • Cricket
  • Darts
  • Handball
  • Ice Hockey
  • Rugby League
  • Rugby Union
  • Soccer
  • Sports Futures
  • Table Tennis
  • Tennis
  • Volleyball
  • Water Polo

WellBet Live Betting

Customers of this site are not able to bet on sports while they are taking place because there are no live betting markets. All bets must be confirmed before an event begins.

WellBet does not have a live-streaming feature, so you cannot watch any of the sports taking place, either.

WellBet Mobile App

WellBet offers a mobile application where customers can use the service from wherever they like as long as they have an Android or iOS-based device, such as a smartphone or tablet.

Depending on the operating system your device uses, you can download the app from either the Apple App Store or the Google Play Store.

As long as you have a device with battery power and an internet connection, you can access this betting service from wherever you like, placing bets, making payments, and more.

WellBet Payment Methods

Unfortunately, Australian betting sites seldom accept a vast range of payment options for players who are looking to make deposits and withdrawals.

Like many of its competitors, WellBet only allows bank cards for payments. Bank cards include those issues by both Visa and MasterCard.

With the likes of POLi, BPay, PayID, PayPal, Apple Pay, Google Wallet, and more out there, we would really like to see some more options be made available to customers of this site soon.

WellBet Customer Service

Now it’s time for some good news because while the Payment Methods section was quite disappointing, the customer service being offered by the platform certainly makes up for it.

It’s always easy to get in touch with the customer service team thanks to the Live Chat system, as long as you’re using the service within normal business hours.

If you prefer playing later into the night, you will either have to leave a message on the ASAP support system or send an email instead. The email address you would need here is service@wellbet.com.au. 

As we’ve come to expect with Australian companies, the customer service here is always friendly, professional, and informative. Thanks to this, it never takes long for issues to be resolved - and that’s if we ever even run into any issues in the first place.

WellBet FAQs

Is WellBet Safe To Use?

WellBet’s gambling operations are governed by its Responsible Gambling Code of Conduct, as required by the Australian authorities and its Racing Victoria license, so you can always trust the service.

Does WellBet Have A Welcome Bonus?

WellBet does not offer a welcome bonus because Australian sites do not have permission to. This is due to a recent change in Australian gambling legislation.

What Is The Best Way To Contact WellBet?

WellBet uses the ASAP contact system, which includes a Live Chat function for customers to be able to contact the customer service team easily. It’s only available in the daytime, though, so if you bet out of hours you will need to leave a message instead.

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