PuntGenie Review October 2024
Jump to:
- PuntGenie Verdict
- PuntGenie Design & Navigation
- PuntGenie Sports
- PuntGenie Live Betting
- PuntGenie Mobile App
- PuntGenie Payment Methods
- PuntGenie Customer Service
- PuntGenie FAQs
PuntGenie is an animated Arabian-themed betting site that is available to Australian punters, offering them the chance to bet on racing meetings and sporting events from all around the world.
The service was founded in 2023 and was quick to draw in new customers who were looking for a straightforward yet fulfilling betting experience.
The goal of this review is to help prospective customers decide whether or not the service is capable of meeting their needs. To do this, we’ve evaluated all of the areas that matter to Aussies the most.
If you do decide to join, be sure to check out our guide to the latest PuntGenie referral code before you begin the registration process.
PuntGenie Design & Navigation
Like a number of other Australian betting sites, PuntGenie uses a familiar template for its overall design. If you’ve ever spent any time at the likes of BetGalaxy, WellBet, or VolcanoBet, you’ll already know your way around this site.
Akin to Aladdin, PuntGenie uses an animated Arabian theme, featuring a lamp, a desert, caves, and mystical purples and pinks in somewhat of a fog.
The site’s main menu can be found in a panel on the left-hand side of the page. This menu makes it easy to move between the site’s most important pages, like Home, Deposits, Thoroughbreds, Greyhounds, Harness, All Sports, and Promos.
At the very top of the page, there is a bar that displays upcoming races, and you can toggle between race types to suit your preferences.
PuntGenie Sports
Members of PuntGenie have the option to bet on 17 different sports categories, including all of the sports that have long been the most popular sports in Australia.
This is a respectable number, especially when considering some of the brand’s rivals who only offer between 12-15. The number does fall short of the 30-40 being offered by the best bookmakers in the country, though.
Here is the full list of sports categories available to PuntGenie customers:
- American Football
- Australian Rules
- Baseball
- Basketball
- Beach Volleyball
- Cricket
- Darts
- Handball
- Ice Hockey
- Rugby League
- Rugby Union
- Soccer
- Sports Futures
- Table Tennis
- Volleyball
- Water Polo
PuntGenie Live Betting
If you’re looking for a betting site where you are able to place bets on the action while it is taking place, you will need to look elsewhere.
This is because PuntGenie does not offer in-play betting markets, nor does it offer any form of live streaming service.
PuntGenie Mobile App
Thanks to the PuntGenie mobile app, those who have accounts registered with the service can use it from wherever they like, provided they have an internet connection on their device.
Where you download the app from will depend on your device’s operating system - for Android devices, you can head to the Google Play Store, or for iOS devices, you can head to the Apple App Store.
On this app, members can place bets, check fixtures and results, make deposits, request withdrawals, contact customer services, check out the latest promotions, and much more.
PuntGenie Payment Methods
Before we’d even checked, we knew the list of payment methods being offered by this platform was going to be disappointing. This is because most new Australian betting sites only offer a few options to choose from.
Once you’ve created an account and signed in, it will be time to make a deposit to be able to place bets. Your payment method options are:
- Visa
- MasterCard
With so many more options available out there in Australia, such as POLi, BPay, PayID, PayPal, and Apple Pay, we’re surprised to see more options aren’t added to sites like this.
PuntGenie Customer Service
If you find yourself in need of the customer service team at PuntGenie, you can choose from a few different options as a method of contact. These are the two most popular communication options as well, so there’s a good chance your preferences will be met here.
- Live Chat
To use the Live Chat feature, just click the “Contact Us” link near the bottom of the side panel on the left-hand side of the page. If the team are unavailable (late at night), you can always leave a message and then check back in the “Tickets” tab later.
If you’d rather send an email, you can send one to service@puntgenie.com.au.
Regardless of which contact method you choose, you can always expect friendly and informative responses from this Australian customer service team.
PuntGenie FAQs
Is PuntGenie Safe To Use?
Because PuntGenie has a license to operate from Racing Victoria, is governed by is Responsible Gambling Code of Conduct, and uses SSL encryption to protect user data, it can be considered safe to use.
Does PuntGenie Have A Welcome Bonus?
PuntGenie does not have a welcome bonus because it is an Australian betting site and it is forbidden by law to offer signup incentives to prospective customers.
What Is The Best Way To Contact PuntGenie?
PuntGenie’s Live Chat feature, which is powered by ASAP, is the best contact method to use whenever you need assistance or have a suggestion for how the site can improve.
